Designed to accommodate different product movement requirements including cross-docking. Equipped with racking system and has controlled temperature rooms for products which require special handling/storage. It has six loading bays, two ramps and huge maneuvering area to accommodate multiple incoming and outgoing shipments simultaneously.
Manned by security guards 24/7 with surveillance cameras inside and outside facility perimeter.
In-land freight/trucking is one of DDS Department’s services. The last mile service to deliver the goods of its clients to its ultimate customers. Together with its reliable partners DDS able to deliver to any point in Luzon.
DDS acquired few closed vans to ensure truck availability and client’s truck booking will be served.
With dedicated Trucking Team who provides on time delivery reports, proper documentation and continues service improvements.
Our facility offers storage for products which require ambient and controlled room temperature. Acquired Warehouse Management System (WMS), INFOR for proper and better inventory management. Through INFOR, DDS clients receive accurate, complete and on time inventory report.
Aside from storage, the Department provides value added services such as labelling, bundling/kitting and crating.
Assigned dedicated team to monitor and implement warehouse activities and improvement requirements.
Domestic air freight and sea freight complete DDS Department’s services. Delivery service which covers the entire Visayas and Mindanao including reverse logistics and inter-island deliveries.
With strong partnership with LBC, local shipping lines and airlines the Department able to satisfy the domestic forwarding service requirements of its clients.
Dedicated team was created to ensure complete delivery monitoring, reports are provided on time, necessary documents are available and continues service improvements are deployed.
- KPIs (98% -100% Hit Rate)
To maintain quality customer service and manage clients’ expectations. DDS Department and its clients jointly discuss and set Key Performance Indicators, Service Performance measurement which covers receiving of inventory, put-away, picking, dispatching, delivery, documentation and countering.
Through Customer Service Representative Team (CSR Team), Daily Stock on Hand Report is provided to each client including In-bound and Out-bound Reports. Complete visibility and movement of clients’ inventory.